Make sure that your Sticker is applied to a clean, dry surface. The adhesive works best on flat surfaces.
We recommend wiping the surface with a damp cloth and waiting for it to dry before applying your Sticker. Then remove the Sticker’s adhesive protectant, place the adhesive in the right position, and press for 30 seconds to ensure your Sticker is in place. The Sticker will be fully bonded in 24 hours.

Once applied, the adhesive bond will completely cure after 24 hours for maximum staying power! It uses a non-toxic adhesive and is meant for a one-time application. Please be aware that removing and reapplying Sticker will decrease the efficacy of the adhesive.

If you are not able to pull your sticker off an item by hand, we recommend applying adhesive remover or heating it with a blowdryer to remove it. This should loosen the adhesive’s bond so that you can use something sturdy (e.g., a credit card or guitar pick) to slide underneath and pry it off. Once a Sticker is removed from an object, you will need a new adhesive to reattach it to something new. Tile offers replacement adhesives which you can purchase.

Our new Sticker has a 150 ft or 46m range. Slim and Mate each have a range of 200 ft or 61m. Pro features our longest range, coming in at twice the range of Mate and Slim, measuring 400 ft or 122 m. However, as with all wireless technologies, different environments impact the effective range of Bluetooth signals. If your Tile is out of Bluetooth range, you can check its last known location on the app. This information is automatically updated whenever anyone in the Tile community comes within Bluetooth range of your Tile. All location and user information is secure and used exclusively for finding accuracy. Tile does not sell any user data.

Bluetooth and GPS trackers differ in many ways. In general, GPS trackers maintain a constant connection via satellite and provide real-time tracking. Bluetooth trackers work within a shorter range and are dependent on a connection to a Bluetooth enabled device. Bluetooth trackers typically cost less, are lighter and use less power.

No, the app is free to use for our core finding features like ring my Tile, find my phone, see its location on a map, share with a friend, and community find.

Premium unlocks more features like Smart Alerts, 30 Day Location History, Unlimited Sharing and Free Battery Replacements.

Tile works with most iOS and Android devices. Check Tile’s compatibility page for a full list of devices and information.